FREE UK Delivery On Orders Over £199
Free UK Delivery means you won’t pay a penny for any orders within the UK when you spend over £199! To qualify for Free UK Delivery your order must be shipped to a delivery address within the mainland UK. A free delivery option will be shown when it is available. Please select this option as your delivery method otherwise you may still be charged for delivery. You will not qualify for free delivery if your delivery address is outside the UK or if your postcode / area are the list below, however, you will still receive a postal discount!
The standard delivery charge for orders under £199 is £8.95, except surcharge areas. The standard delivery charge for orders over £199 is FREE, except surcharge areas.
Courier Surcharges Apply To:
£10 delivery surcharge
- Scottish Highlands & Islands
- Isle of Man
- Channel Islands
- Northern Ireland
- Isle of Wight
- Isles of Scilly
- DD, DG, EH, FK, G, KA (Exc KA27 & KA28), KY, ML, TD, AB1 – AB16, AB21 – AB25, AB30, AB39, PA1 – PA19, PH1 – PH3, BT, AB31 – AB38, AB41 – AB56, HS, IV, KA27 – KA28, KW, PA21 – PA50, PA60 – PA78, PA80, PH4 – PH44, PH49 – PH50, ZE1 – ZE3, Isle of Man IM1 – IM9, Guernsey GY1 – GY10, Jersey JE1 – JE5
£30 delivery surcharge
- Republic of Ireland
Dispatch Timescales
Fast Tracking fee will be in addition to any applicable delivery charges (Weekday delivery only: Monday-Friday).
For Saturday deliveries these Must be requested with our team prior to ordering. However, this service is subject to additional charges.
Specific dispatch estimates vary between product types, these can be found on our product pages.
When the promotional Free Next Day Delivery is chosen in checkout, if you order any of the qualifying blinds before 11am Monday to Friday, we will dispatch your blinds the same day.
Same Day Dispatch
For products qualifying for “Same Day Dispatch”, please be aware that this is a production upgrade through the factory and not to be confused with a courier service.
The order must be made before 11am and all products in the order must qualify for this. For any order after 11am, qualifying orders will dispatch the next working day.
Although we send all items on a next day service, due to our freight mostly being un-conveyable through the courier hub network our delivery partners ask that we allow 2 working days for any item sent by us.
To take advantage of any of our free promotion production upgrades, these must be selected in checkout. A delivery fee will be payable on any order under our threshold of £199.00, regardless of any free production promotion we advertise on our individual products.
- For products qualifying for same day dispatch, the order must be made before 11am and all products in the order must qualify. After 11am, qualifying orders will dispatch the next working day.
- Blinds are dispatched via DHL on a next working day service, however please allow 1-2 working days for delivery to allow for any long length delays, delays in transit or if being delivered to a courier surcharge area.
Any order placed between 11.01am Friday to 11.00am Monday, will be dispatched on Monday.
*Please note, for the fast-track or next day service through the processing, production and dispatch of your blind. Any issues encountered through the courier network may delay the delivery of your products. This is not a guaranteed service, there may be factors such as stock issues or that the quantity of blinds ordered is high (considered 8 or more), however we will do our utmost to dispatch per the above.
Customs Duties & Other Taxes Payable On Deliveries Outside Of The UK
Any taxes or customs duties and/or other related charges payable on deliveries we send to outside of the UK are the responsibility of the customer.
It is important that you give a local mobile number for the destination country when placing your order, to ensure a smooth delivery of your order and enables local customs agencies to contact you easily, if necessary.
Additional Information
If you have your order sent by our fast-track delivery service someone at the delivery address will be required to sign for it.
Please note, parcel size restrictions may affect your delivery timescale, due to longer lengths over 1.4 meters have to be manually handled throughout the delivery system.
Standard VAT is charged, where applicable, on all orders shipped. You are responsible for claiming back any VAT that you feel is due to you from your local tax or customs office.
Our products are delivered by DHL, TNT, and DPD through a UK pallet network, whereby the goods are taken overnight to your local depot and delivered the next day. If you have restricted access, please tell us so that we can ascertain what size of truck will be able to deliver to you – an arctic, 7.5 ton.
Please also be aware of any location restrictions. If you live in a small cul-de-sac, dead end road, small width road, or on an uneven road surface area this may affect the type of vehicles which can deliver.
If there are other restrictions such as low overhanging trees or a gravel driveway, please let us know beforehand so we can tell the delivery company.
We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability. Blindsbypost shall be under no liability for any delay or failure to deliver the products within estimated timescales. We recommend that you make arrangements for trades people to carry out work on your behalf only after your order has been delivered, you have checked that there are no defects and that all components are complete.
Returns
Under the Distance Selling Regulations, you are entitled to return your item for a refund within 14 working days of receiving the item. However, this is subject to certain conditions outlined in our Terms & Conditions section (Clause 19).
Damages
All Blinds By Post products are quality checked before dispatch but in the unlikely event that you experience any problems please call our customer service team on 01274 214466. You have 48 hours following receipt of your goods to report any damaged or defective goods due to manufacturing, or damage caused while being in the delivery process. We will deal with your queries promptly and if necessary arrange for a replacement to be sent. We reserve the right to ask for digital pictures with regards to the issues reported or to ask for the product to be returned to us for inspection. This does not affect your statutory rights.
The parcel is damaged, what do I do?
All our deliveries are fully insured against damage, if the packaging is damaged in any way, please sign for this item as ‘damaged’ and contact us as quickly as possible. If you inspect your order and it is indeed damaged then we are very sorry. Please contact our customer service team within 48 hours of delivery and we will arrange a replacement. Please do not fit product and keep the original packaging as this may be recollected from you.
The parcel is undamaged, but I cant check this at the time of arrival what do I do?
The vast majority of our parcels arrive undamaged! If there’s no sign of damage please check this as ‘unchecked’. If you inspect your order and it is indeed damaged then we are very sorry. Please contact our customer service team within 48 hours of delivery and we will arrange a replacement. Please do not fit product and keep the original packaging as this may be recollected from you.
Undeliverable Items
All of our items are sent on a tracked courier / postal service. Our courier service will attempt to deliver your items on 2 occasions, then hold the item for 5 days to allow you to contact them to re-arrange delivery (if needed). If no contact is made within the period, the item would then be returned to us. In situations like this we may need to take a re-delivery fee to re-deliver this item to you.